21 Ern Harley Drive, Burleigh Heads QLD 4220
Please allow 30 days for this request to be processed. On receipt of your query, problem or complaint a review will be conducted and findings will be communicated to you where required. If you do not receive a satisfactory response to your query, problem or complaint within 30 days, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner via the contact details listed at www.oaic.gov.au/about-us/contact-us-page, or, for individuals in the EU, to the data protection supervisory authority in your country.
ON WHAT BASIS DO WE PROCESS YOUR DATA?
Capricorn Distilling Co. also reserves the right to use, disclose or otherwise process any personal information to satisfy any law, regulation or legal request, or in relation to Capricorn Distilling Co.’s other legitimate interests such as where that personal information is relevant to legal action relating to Capricorn Distilling Co.
WHEN AND HOW DO WE COLLECT PERSONAL INFORMATION?
WHAT KIND OF PERSONAL INFORMATION DOES CAPRICORN DISTILLING CO. COLLECT?
FOR WHAT PURPOSES DOES CAPRICORN DISTILLING CO COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION?
HOW DO WE SHARE YOUR PERSONAL INFORMATION?
Solely for the purposes described above, personal information may be shared with the entities below including their directors, servants and agents and related bodies corporate: our marketing and email sending partners; technical service providers, such as mail carriers, hosting providers, IT companies and communications agencies; other trusted service providers; and Capricorn Distilling Co. group companies (if applicable). These recipients may be engaged by Capricorn Distilling Co. to perform a variety of functions, such as legal and accounting services, data storage, support services, conducting market research, processing credit card payments, assisting with promotions and providing technical services for our websites. These companies may have access to personal information if needed to perform such functions. Your credit card details are only used to facilitate your purchase. They are not used for any other purpose and will never be supplied to a third party other than Capricorn Distilling Co. or our relevant service provider. If you are a business we trade with, we may disclose your information to debt recovery agents or credit reporting bodies if necessary. Some of the recipients of your personal information may be located overseas. Capricorn Distilling Co. employees, data processors and other trusted third parties are obliged to respect the confidentiality of any personal information held by Capricorn Distilling Co.. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Capricorn Distilling Co. will not be held responsible for events arising from unauthorised access to personal information except to the extent required by the relevant privacy laws. The recipients of your personal information are located in countries including Australia, the United Kingdom and the United States.
HOW DO WE HOLD, AND LONG DO WE HOLD YOUR PERSONAL INFORMATION?
YOUR PRIVACY RIGHTS
You have a number of rights under the Australian Privacy Law and the GDPR. These include: (access) to request access to your personal information from us, in a commonly used electronic format. On a case by case basis, Capricorn Distilling Co. may determine that it is not legally required to give an individual access to personal information, in which case Capricorn Distilling Co. will provide you with a written notice of its refusal to provide access; (correction) to request that we correct your personal information; (withdrawing consent) to withdraw your consent for us to use your personal information. Please note that you can also opt-out of online marketing communications at any time by using the unsubscribe feature in each electronic commercial message; (transparency) to be informed generally about the collection and use of your personal data, including where we intend to further process your personal data for additional purposes other than as discussed above; and (complaint) to complain about a breach of the Australian Privacy Principles. (deletion) you may also request that we delete your personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Capricorn Distilling Co. and its service providers or partners being unable to facilitate or provide you with information about certain transactions (including the uploading, access to, and receipt of content on a Website), other product content, or services information, upcoming promotion, competition or event information, and/or provide certain content, goods or services. Unless required by applicable law, we are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this policy. MISCELLANEOUS User submissions Capricorn Distilling Co. may provide areas on a Website where you can upload user-generated content, post or provide information about yourself, communicate with other users, provide reviews for content, products and/or services or interact with or vote on particular content. This information may be shared with others and may be publicly posted on our Websites, including without limitation, other social media platforms and other public forums in which you choose to participate. This information may become publicly available and may be read, collected and used by others outside of our Websites. Capricorn Distilling Co. is not responsible for the conduct of others who may read, collect and use this information.